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Total Fulfillment – Refund Guarantee



There is absolutely nothing more vital compared to having peace of mind when making an important acquisition for a very unique celebration.

The Whiteflash objective is to supply A Brilliant Diamond Buying Experience ® to each as well as every customer. To ensure your full contentment we proudly offer a “no concerns asked” 1 Month 100% Refund Guarantee on all internal Whiteflash licensed diamonds, including rubies from our A CUT OVER ® , Expert Choice, as well as Premium Select groups. The 1 Month warranty likewise puts on all normal brochure settings right into which these rubies may be placed, in addition to all normal catalogue fashion jewelry things. The cash back guarantee is an essential component of The Whiteflash Assurance, one of the most thorough plan of guarantees, advantages as well as guarantees in the precious jewelry sector today.

Licensed Diamonds from our Digital Selection classification, as well as other rubies that we may resource for you, are in a similar way backed by a 10 Day Cash Back Warranty. Settings containing these rubies should additionally be returned within 10 days to be qualified for refund.

If you are not totally pleased with the ruby for any kind of factor simply call customer care and obtain a return consent number (RA #) and also guidelines for firmly shipping the diamond back to Whiteflash. Returns have to be postmarked within the inspection duration which begins the day the diamond is available for you to get.

Need To your Online Selection ruby belong to an order that will certainly not be supplied within the 10 day examination period, you will certainly have the option to first take shipment of the loose diamond for the functions of your assessment period as well as return it to us to complete your order, or you may elect to waive your inspection duration to make sure that your order could continue right away. Please contact your diamond specialist or customer care for any kind of questions concerning our solutions or policies.

If for any kind of factor you are not totally satisfied with your purchase, just return the product to us for your selection of a complete reimbursement or exchange.

Jewelry products that have been customized to client given demands (other compared to normal sizing or engraving), non-catalogue unique order items, and complete eternity rings are not returnable. Our customized jewelry style solution is a detailed procedure that enables a clear understanding and authorization of the style functions of the item before production, and are consequently not returnable. * Should a problem be the result of a mistake for Whiteflash, the product will certainly be returnable.

Direct Return Refine

All items shipped and also gotten by Whiteflash are completely checked under high resolution camera according to ISO 9000 quality control procedures. Things must be returned in initial problem with each other will all associated paperwork.

Upon confirmation your return will certainly be refined and also a reimbursement released within 10 service days. Your refund will include the full purchase rate of the reimbursed product (s), as well as will certainly be made by either bank card credit report or by company check relying on your technique of repayment.

If you have any type of inquiries about our returns policy please feel totally free to get in touch with client service toll free at 1-877-612-6770

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